Pro Deco Collection sells to businesses only, so the consumer right of withdrawal does not apply.
Damage or missing items on delivery
Check your delivery when it arrives. Note any visible damage or missing cartons on the delivery note and email us within 48 hours at info@prodecocollection.com, with your order number and photos.
Other defects
Report other defects within 8 days of discovering them, and no later than 30 days after delivery. If your complaint is justified, we will repair, replace or credit the goods concerned, at our choice.
Returns
Goods that were delivered correctly cannot be returned without our prior written consent. If we agree to a return, we will tell you how and where to send the goods. Goods must be returned unused and in their original packaging.
See our Terms of Sale for the full conditions.